Value Added Products

With these additional products policyholders will make sure that all aspects of their vehicles are covered.

 

load+care
tow+care
Africa tow+care
time+care
hire+care
personal+care
windscreen+care
 
 
  Products
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  Quotation
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  Agreed Value
Policyholders get paid out the Agreed Value of their vehicle without the annual rate increase. More
 
  load+care  
HCV not only cares for trucks+truckers, but also the loads policyholders are carrying. load+care is an add on product. load+care is highly competitive and will benefit policyholders' business. Especially in the event of a claim.

It is unfortunate that many of our policyholders have had experiences where they have a truck+care policy with HCV and their load is covered with another company. In the event of an accident these policyholders have had their vehicle towed at no cost, only to be charged exorbitant prices to have their load salvaged.

Had these policyholders added load+care, they would have the towing, salvage of the vehicle and load taken care of by HCV.

The benefits of load+care
  • Competitive premiums
  • Low excess structures
  • Option of a load limit at a fixed premium

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  tow+care  
In our quest to take care of trucks+truckers, HCV covers the cost of towing in the event of mechanical breakdown. For a small monthly premium and a signed declaration, policyholder's vehicle will be towed to a place of safety.

What is mechanical breakdown?
Mechanical breakdown is the failure of the engine, gearbox or differential from a mechanical cause. There are certain exceptions, such as load shifting, brake problems, air leaks, tyres punctured or missing, overloading and poor driving habits.
 
 
Type of breakdown Valid claim
1.   The driver hears a noise in the engine, which is found to be a bearing knock
2.   The differential fails
3.   Driver over-revs the engine and a piston goes through the block
4.   Driver identifies that the load has shifted and it is dangerous to continue
5.   Driver needs a forklift to re-load the vehicle in order to continue his journey
6.   Driver decides to visit a friend who lives up a pass, which is not suitable for
    trucks to negotiate. He gets stuck in a difficult and dangerous position
7.   Some fuses blow on the fuse box, which causes a fault code. The driver
    correctly stops
8.   A small air leak starts in the air system
9.   The driver bursts two tyres on his truck
  Yes
  Yes
  Yes
  No
  No
     
  No
     
  No
  No
  No
 
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  Africa tow+care  

This product covers the towing costs directly resulting from mechanical breakdown of a covered vehicle occurring during the period of cover in the following African countries,

 

  • RSA
  • Namibia
  • Botswana
  • Zimbabwe
  • Swaziland
  • Lesotho
  • Mozambique (below the Zambezi River)

The repatriation clause is not applicable to policyholders who have this cover.

Helping truckers grow their business
With Africa tow+care, policyholders can extend their business into the rest of Southern Africa without the worry of the cost of towing should their vehicle be stranded as a result of a mechanical breakdown. All policyholders have to do is notify HCV of the countries they are transporting to and provide HCV with a signed declaration as acceptance of HCV's terms and conditions.

Africa tow+care can only be added to an existing truck+care policy. The policyholder is always required to purchase third party cover when crossing borders.

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  time+care  
In the event of accidental loss, the financial damage caused by the loss of use can put truckers out of business. time+care is designed to take care this does not happen and will provide a financial benefit to policyholders in the event that their covered vehicle suffers an immobilising event caused by an accident.

time+care can be added to any existing truck+care policy, on the condition that HCV is in receipt of a signed declaration confirming acceptance of HCV's terms and conditions.

Benefit calculation
  1. Take the Agreed Value (AV) of the vehicle
  2. Multiply the AV by the rate of 1.5% per week
  3. Selection of weeks dictates the financial benefit
  4. In summary the financial benefit is calculated at 1.5% of the AV for each week of cover
Premium calculation
1. The premium is calculated at 0.5% (per week of cover) of the Agreed Value per annum.
    One week is 0.5%
    Two weeks 1%
    Three weeks 1.5%
    Four weeks 2%
2. Divide the total by 12 to calculate the monthly premium
 
Example

Truck valued at
Weeks cover chosen
Premium per month

 

Benefit in the event of a claim

R200 000
2
R166.67 ((R200 000 x 0.5% x 2) / 12)

 

R6 000

   
 
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  hire+care  
Should a policyholder's truck be immobilised after an accident, they need to be able to fulfil their obligations to their clients. If not, their reputation and contracts are put at risk. hire+care is a HCV value added product that will ensure policyholders maintain their business operations during downtime by providing them with a basic vehicle. This means they can meet their deadlines and keep their clients happy whether their truck is mobile or not.

HCV will take care of,
  • Costs of basic truck hire (Maximum standard 8 ton)
  • Driver cost per week (overtime excluded)
  • Insurance of the hired vehicle
  • First tank of fuel

Policyholder will be liable for,
  • Fuel (after first tank provided by HCV)
  • Oils and other consumables
  • Crew charges
  • Kilometre rates
  • Deposit and credit fulfilment at supplier
  • Excess on cost (10% of the cost of the basic truck hire and driver)
  • Set up of own account with supplier

Supplier of hired vehicle is liable for,
  • Tracking system in the hired vehicle
  • Excess collection
  • Credit approval of client's account
  • Account collection from client directly

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  personal+care  
Did you know HCV's personal+care provides cover for your client's driver, co-driver, and three assistants or crew members? personal+care will cover policyholders in the event their employees suffer death or permanent disability caused by an accident. This is a specialist benefit under the HCV product and is underwritten by Flexible Accident & Sickness Acceptance (FASA), an authorised financial services provider.

Custom cover
As we understand that every one of our policyholders has a unique financial situation, HCV has a number of personal+care options available. Remember personal+care can only be added to an existing truck+care policy.
 
personal+care option 1 Cover Per Person

Accidental death
Permanent temporary disability
Monthly Premium for Drivers
Monthly Premium for Co-Drivers
Monthly Premium for Crew (Max 3)
Excess

R10,000
% of R10,000
R5.10
R5.10
R11.20
None

   
personal+care option 2 Cover Per Person
Accidental death
Permanent temporary disability
Monthly Premium for Drivers
Monthly Premium for Co-Drivers
Monthly Premium for Crew (Max 3)
Excess

R20,000
% of R20,000
R8.40
R8.40
R18.48
None

   
personal+care option 3 Cover Per Person

Accidental death
Permanent temporary disability
Monthly Premium for Drivers
Monthly Premium for Co-Drivers
Monthly Premium for Crew (Max 3)
Excess

R50,000
% of R50,000
R19.45
R19.45
R42.79
None


Warranty requirements
It is warranted that to the best of the policyholder's knowledge and belief, all covered persons are in good health at inception of each period of insurance.


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  windscreen+care  
A damaged windscreen inhibits truckers' visibility and can be dangerous. This windscreen cover product allows policyholders to get their cracked windscreen repaired, quickly and cost effectively. Here are the benefits,

 

  • Low premium added to primary vehicle policy
  • HCV supports environmentally conscious fitment centres
  • PG Glass or Glasfit are recommended for replacement as they are Shatterprufe approved and trained
  • Policyholder has option of purchasing from OEM agents
  • Excess is waived if PG Glass, Glasfit or OEM agent charge the OEM price.

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The Heavy Commercial Vehicle Underwriting Managers (Pty) Limited (HCV) product offering is underwritten by Lombard Insurance Company Limited. Registration Number 1996/001253/06 VAT Number 4360121331. HCV is an authorised financial services provider. FSP License Number 9853 Registration Number 1995/010667/07 VAT Number 4950187627 Tel 011 628 3000 Fax 086 538 0958 www.hcv.co.za 08610-CARES (22737)